SCOOTER NEWS
Last Scooter News Update: September 30th, 2009
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X-TREME PARTS PRICE INCREASE [POSTED 9/30/2009] We are updating the X-treme Model OEM parts pages as quickly as possible. Please understand that as these part prices are made known to us it still requires us to individually changes each price on our pages to reflect the new prices already in effect on thousands of parts. This is time consuming. This price increase affects all dealerships and all OEM parts sold for X-treme model scooters. Thank you for your patience. You are more than welcome to check with us on any price for an X-treme OEM part before you add it to the shopping cart and check out. IF a part has increased in price and the old price is still reflected then we are forced to bill for the balance due until all prices finally have been updated. X-TREME PARTS PRICE INCREASE [POSTED 8/14/2009] Dealerships were caught in a surprise price increase for X-treme OEM (Original Equipment Manufactured) Parts this week. To make matters worse there is no indication which parts have increased in price so that those items can be adjusted without going through all several thousand items for comparison. The result is that it will take us a long time to find and reflect all the new prices on this website and we will be forced to bill customers for OEM parts items that are ordered at the old prices. In addition X-treme Scooters has been operating on a recession schedule of Monday through Thursday business hours. This means orders place late on Thursday will not process until Monday morning. The good news is that most of our own warehouse parts prices are still stable at a much lower price per an equivilent scooter item. This means that we can sell tires, tubes, rims, brakes, switches, chains, throttles, motors, control boxes, levers, and most equivilent generic parts for scooters at a much lower price than the OEM X-treme parts that are virtually identical. When a customer takes the time to, for example, gather information on the chain used (chain number, number of links, length) then we can provide our own in house chain much faster and cheaper! [Note: most OEM parts are shipped from the X-treme Scooter parts warehouse, but we stock many of the popular common items in our own local warehouse. Generic parts do not come from X-treme.] X-140 2009 MODEL ON SALE [POSTED 7/15/2009] The X-140 is now priced at $139.00 on sale from the regular price of $165. X-360 2009 MODEL AVAILABLE [POSTED 4/17/2009] The 2009 X-360 is now in stock. This version replaces all previous versions of the X-360. The new version includes our new brand of battery we are using on the entire toy scooter line along with a “molded Styrofoam packing upgrade” that allows the scooter to fit snuggly and perfectly inside the shipping carton reducing the chance of damage and increasing the presentation value when the customer opens the carton to find there scooter resting perfectly in the box with no damage. This new shipping carton did come at a price which was reflected on the last price increase a few months back. We have upgraded the charger to a UL Certified battery charger which is much higher in quality. XB-502 MODEL AVAILABLE [POSTED 4/17/2009] X-Treme Scooters announces the arrival of the XB-502 low cost rear hub motor electric power assisted bicycle. The new XB-502 replaces the discontinued XB-500. The specifications are nearly identical to the best selling XB-500 and the pricing is exactly the same. The XB-502 comes in 3 color choices. SHIPPING/HANDLING SURCHARGE [POSTED 2/15/2009] Over the past several years we have seen shipping fees increase dramatically, and the postal service prepares for another increase this month. This increase in shipping fees not only affects individual customer shipping but shipping of inventory to our warehouse. Because we have not increased our shipping fees for most products in nearly four years we are forced to add a shipping and handling surcharge to our current individual shipping fees included in the Shopping Cart. Orders over $190 will not be surcharged. The effect of this surcharge would be the same as if we increased several thousand parts prices in inventory and increased the shipping we currently charge. And remember, we are the only parts supplier that tests and evaluates the parts we sell so our customers receive reliable tested scooter parts, saving you time and money as we pare out 10-20% of the Chinese goods which don't pass quality control. That is something no one else will take the time to do for you! WARRANTY HELP REMINDER [POSTED 12/29/2008] Remember! Your Scooter, ATV, Moped, etc., comes with an X-treme (Alpha Product International, inc) warranty (Factory Warranty) that covers missing parts and defects when you utilize the SUPPORT TICKET system available online using the link we provide in your emails and on our website under warranty (links are available from each product description). For your convenience it is www.x-tremescooter.com/support where you only need to create ONE ticket, remembering the ticket number and your email address so you can come back to view the technician's response(s) until you have the information you need or the parts that they will send free for 30 days or the length of provided warranty (longer if you purchased an extended warranty). The first parts shipment they will send does not have any shipping fee, but later ones will. So be sure to communicate well and get what you need the first shipment. On the subject of warranty. We have not had many reports of customers who did not check their package on receipt, or test the product for defects. Bravo! A little effort has allowed many gifts to be received in working order, without frustration because something was missing or broken! We try to emphasize this every holiday season, but some customers just don't take a little extra time to make sure. Fortunately this doesn't happen often because X-treme provides a very nice product. FREE HOME FREIGHT DELIVERY [POSTED 12/15/2008] Special Offer – FREE Home Delivery on all items that ship by freight (the X-treme ATV, Bicycle, and Moped models) for orders placed December 15th through December 25th, 2009. Offer ends December 25th at midnight. Value is $50 each order and will be deducted from your finalized order. HOLIDAY ORDERS 2 [POSTED 12/09/2008] WHEN YOU BUY FROM US YOU CAN CHECK THE AVAILABILITY BEFORE YOU ADD TO CART and make the financial transaction. Each product we sell has a link (AVAILABILITY OF THIS ITEM? CLICK) that allows you to see if the item, scooter or part, is available as in stock or inbound. Scooters are shown both as available and by colors available -(0) means the color is out of stock, or as indicated. Right now at this time of year the quantity or color choice may decrease very rapidly and by not checking for availability you may actually miss out on a purchase of any color choice by delaying. So check this information - it is a nationwide availability that is representative of all dealerships on the internet for shipment to you - and place your order very soon before Christmas or your Holiday of choice. We will help you live, 24/7 by email. HOLIDAY ORDERS [POSTED 11/03/2008] November is the month to place your Christmas orders for scooters and atv's. By the end of the month the rush will have eaten into inventory and many color choices will have sold out. Now is the time to order to receive the scooter you want! Also, by not waiting until the last minute you provide yourself an opportunity to receive your order, inspect it and even try it out before giving it to someone for Christmas. If something has happened that needs to be corrected due to shipping or error then time allows for issues to be resolved using the X-treme factory warranty. And every year there will be someone who receives a gift that has not been inspected only to find a problem that causes disappointment and sadness, delaying the enjoyment that could be afforded by taking the extra time and planning you should also invest in your purchase. Overall customer satisfaction is very high, but no one wants even a small mistake to cause a gift receiver any delay in using his or her scooter. So order now to insure your loved one has a great holiday experience! HURRICANE IKE [POSTED 09/20/2008] We have sufficiently recovered from home and office destruction from Hurricane Ike, and we are in full operation with full scooter sales and parts support! Thank you for your patience. Email anytime, or call during office hours as posted under our business information. THANK YOU! 16 X 3 TIRES AND TUBES NOW IN STOCK [POSTED 08/16/2008] We now have the hard to find 16 x 3 tires and bent stem innertubes in stock here. NEW XB-300 MOUNTAIN BIKES ARRIVE [POSTED 08/16/2008] The new Electric power assisted Mountain bikes are available in mens and ladies version in two colors here. NEW XB-490 ELECTRIC BICYCLE IN STOCK [POSTED 08/16/2008] The low cost XB-490 Electric Bicycle is selling here. MAKING A TURBO SCOOTER [POSTED 08/05/2008]
Recently a customer brought up a good point about a control box he was using for a replacement on his scooter. His scooter didn't seem to have the torque (acceleration) it had with the old control box and motor even though the new control box and motor were improved with higher wattage. Some control boxes have a ramp up feature which restricts the amperage output to under 40 amps automatically. So instead of putting a full blast of 100 amps to his motor for acceleration it only got a portion of the power of the batteries. This is a safety feature to keep scooters from wheeling. Electric motors will translate power very quickly and thus the design of control boxes to prevent accidents. XM-3500 CAME AND WENT [POSTED 07/31/2008] The popularity of the new XM-3500 Electric Moped was such that as soon as the container arrived it was sold out. Disappointingly the container was only half full when it was supposed to have been full. So the short order has created a back log of orders still to fill and it may be six weeks before the next shipment arrives. So many of us must wait longer until mid September. Yet, the list of orders still grows as people patiently wait. Other models are back in stock and more containers are arriving weekly brings scooters and fresh parts. Keep check on the Availability Page for the latest status updates. PRICE INCREASES [POSTED 07/14/2008] As new models arrive so do price increases. The best time to buy is now while some models are in stock and have not increased. Also save with Introductory Prices on many new models. Get a great price on a new models coming available soon like the XM-160 arriving ETA August 1st and the XM-3500Li arriving the end of July. CALIFORNIA AND GAS SCOOTERS [POSTED 07/14/2008] Effective July 21, 2008 X-treme Scooters will no longer be shipping gas powered scooters to addresses in the State of California unless they have CARB approval. CARB Stands for California Air Resources Board. Currently our XG-499 XG-470 XG-505 XG-550 scooters do not have CARB approval. Our XM-50, XM-150, XM-155, and XM-160 also do not have CARB approval and cannot be registered since they have no CARB label affixed to them. TODAY SHOW AND X-TREME SCOOTERS [POSTED 07/14/2008] NBC’s Today Show with Matt Lauer talks about X-Treme Scooters models XM-3000 and XB-600 on July 14, 2008. Link New Arrival Updates and ETA's: [POSTED 06/28/2008/Updated 07/14/2008]
XM-160 - Street Legal Gas Moped ETA August 1, 2008 X-500 SPECIAL OFFER [POSTED 06/17/2008] The X-500 is now available for sale, BUY TWO AND GET ONE FREE, while supplies last or until this offer expires without notice. When you buy two using the Shopping Cart system, you will receive the third X-500 in a color of our choice free. SCAM RESELLERS REPORTED [POSTED 06/17/2008] We have always suggested that you call or email anyone you buy scooters from on the internet to see if you can actually reach them. We are getting more and more feedback that some resellers are quick to sell scooters but impossible to reach for after sale help. Some even try to gain credibility for after the sale support by listing us as the number to call for help. We may be able to sell you parts, but we have no way to help you with a sale made with another reseller or individual posing as a reseller where there is a problem with the transaction. We don't mind helping X-treme and Rad2Go scooter purchasers, especially our own customers, but some resellers try to duck their customers all together after they've made some profit. One more thing. Some resellers buy scratch and dent scooters and resell them as new scooters, usually on Ebay or Yahoo stores. We absolutely do not and those that do are the ones that can never be reached, especially by phone and email. Scooters are expensive items and you should take some time to know your reseller before you purchase. NEW SCOOTERS [POSTED 06/03/2008] Arriving ETA mid to late June will be the XM-160 street legal gas moped. The XM-160 has a 150cc EPA certified gas engine with a top speed of more than 60 MPH and has similar specifications as our XM-150 and XM-155 models. The X-160 Sea Scooter is a new model with much improved sealing and electronic parts and will be available in June. This new model will replace the older X-151 and X-155 Sea Scooter models and will feature more battery amps and a 300/350 watt dual speed motor plus enhanced sealing. Arriving in July 2008 will be the XB-700Li. It’s a new electric bicycle that looks more like a street bike (ninja style) yet has a 700 watt rear hub motor powered up by 26 light weight Lithium batteries with the travel distance exceeding 40 miles each charge. The XB-700Li will be the first Lithium power assisted bicycle available in the USA and will offer 7 to 10 years battery life, more power and double the driving range per each charge and the weight of the bike will be much lighter than any of the other XB models. Since the XB-700Li is a power assisted bicycle, no license, registration or vehicle permitting will be needed to operate it, just as our other 3 models of power assisted bicycles allow. This bike was designed for the commuter or customer that needs to go the distance every day on a reliable, energy efficient, non-polluting, green certified machine without spending the big money it takes to get into an electric powered moped which requires licensing and registration. Arriving mid June will be the XB-420M. This new model is a 3 wheel mobility scooter designed for the not so handicap driver. This model has a rear end differential gear system with a 500 watt motor attached, forward and reverse capability and the look of an electric bicycle similar to the XB-500 rather than the boring mobility look. We built this scooter for the not so handicapped driver by giving it the ability to travel 15 to 20 MPH, we also installed a wheelie bar on the back since it has the ability (if the power switch is turned to high output) to ride on the rear wheels for up to 75 feet. The XB-420M will allow people confined to 3 MPH mobility scooters to get up and go. With QTY 4 - 20 AMP batteries on board, the XB-420 can run for hours on a single charge. Pricing will be very affordable and the standard warranty will be extended. The new XA-6000Li electric powered 6000 watt dual rear hub Lithium powered electric ATV is arriving June/July. Arriving June/July will be the XU-3000. It’s an electric powered 3000 watt UTV (Utility Vehicle) similar looking to the Yamaha Rhino only this will be the first ever electric powered off road vehicle of it’s type. Until now only gas has been offered. It will feature a full windshield, roof, roll cage, 2 front bucket seats, lighting and very large and powerful electric motor and battery system giving it the capacity to tow and and it can haul loads in the dump bed of the vehicle. These are large vehicles and will require special shipping which we will offer. Pricing is expected to be $10,000. NEW ELECTRIC MOPEDS [POSTED 04/03/2008] X-treme has replaced the XM-2000 with the new 2008 XM-3000. Information and photos will be available soon on our Moped/Bikes page. The XM-3000 will have a 3000 watt motor and will continue to use 5 large silicon batteries, top speed will be 43 MPH+, the maximum distance on a single charge is 50 miles and it will include an MCO and VIN for registration in any state. The new colors will be similar to the XB-600 and XM-150 with one being Blue on Silver and another being Black on Silver. Delivery in June/July 2008. The new XM-3000 now comes with Re-gen capability. The moped will re-charge it self while the moped is in operation. This ability is the first of its kind for mopeds. Arriving in June/July 2008 will be the XM-3500 running on Lithium batteries it will be 75 Lbs lighter than the XM-2000 / XM-3000 with a top speed of near 100 km/hr or 60 MPH. These Lithium batteries can be charged up to 2000 times and can last in excess of 5 years and will travel up to 75 miles on a single charge. The XM-3500 will look similar to the XM-150 gas moped but it will include a tinted windshield. The XM-3500 will also have re-gen capability allow it to re-charge it self while driving. Price $3999 plus $50 freight shipping to your door. SCOOTER PRICE INCREASES [POSTED 04/03/2008] New prices are reflected for increased costs. WHOLESALE QUANTITY DISCOUNTS [POSTED 01/26/2008] Check out our page of parts often requested in quantity. Most requested by resellers and customers alike are innertubes and tires. See our WHOLESALE page for details and quick use shopping cart. ADD SOME ZIP TO THE X-500, ETC [01/26/2008] Purchased a scooter with less than a 600 watt motor and wished it had more pep and speed? It happens. Love the scooter, but wish it was more powerful. We've upgraded models like this, and you can use a performance package that includes our 1000 watt motor and matching control box to make the transition at a savings. Order either the 1000 watt 36 volt package, or 1000 watt 48 volt package (for the X-500) and tackle the project knowing the results are going to make you smile after you've finished the installation:
MOTOR: 36 Volt, 1000 Watt, 3000 RPM, 35 Amp, permanent-magnet motor. 12 gauge power leads. Dimensions: 4-1/4" W x 6" L not including shaft. 4-1/2" W x 7" L including shaft. Shaft is 15/32 diameter. Sprocket included is for 8mm chain. Order #25 chain double D motor sprocket here.
CONTROLLER: Diminsions: 5"L X 3"W X 1.5"H 
OR MOTOR: 48 Volt, 1000 Watt, 3200 RPM, 26 Amp, permanent-magnet motor. 12 gauge power leads. Dimensions: 4-1/4" W x 6" L not including shaft. 4-1/2" W x 7" L including shaft. Shaft is 15/32 diameter. Sprocket included is for 8mm chain. Order #25 chain double D motor sprocket here if needed.
CONTROLLER: Diminsions: 4.35"L X 2.7"W X 1.5"H AS WITH ALL PROJECTS YOU SHOULD PROCEDE AT YOUR OWN RISK WITH THE UNDERSTANDING THAT MODIFICATIONS SUCH AS THESE MAY ENCOUNTER UNKNOWN PROBLEMS OR SITUATIONS THAT REQUIRE INGENUITY AND FORETHOUGHT TO ALLOW COMPLETION. AFTER THE PERFORMANCE MODIFICATION YOU ALSO SHOULD BE AWARE THAT THE INCREASE IN POWER CAN CAUSE TORQUE AND SPEED THAT CAN BE UNSAFE IF NOT HANDLED PROPERLY (E.G., THE SCOOTER MAY NOW WHEELIE IF THE THROTTLE IS ADVANCED RAPIDLY). PARTS ARE SUPPLIED WITHOUT WARRANTY OTHER THAN TESTING PRIOR TO PACKAGING AND SHIPMENT AND THE CUSTOMER IS SOLELY RESPONSIBLE FOR THE DESIGN AND ENGINEERING OF THE PROJECT IN WHICH THE PARTS ARE BEING USED. ATV SALE - SAVE $100 IN JANUARY [01/09/2008] Buy 1 ATV, Models XA-110 - XA-112 or XA-1000 during January 2008 and save $100 instantly! Order on our X-treme ATV sales page. SCOOTER TECHNICAL SUPPORT [12/30] Technical Support Current Status: December 26th is the single most busiest day for X-treme Scooter's (A.P.I.) technical support and customer care departments. The following 2 weeks after December 25th are the busiest 2 week period for technical support & customer care staff. The current wait time for a reply to a ticket is now down to 2 days which is a record low for us at this time of year thanks to an increased staff & many small problems that were fixed at the factory level earlier this summer overseas. The staff is currently working 6 days a week & 12 hours a day through January 5th to get all of the customers needing help taken care of. By January 3rd we should be down to less than a 1 day response time for each ticket submitted and ultimately down to a few hours reply time by January 9th, 2008. Please bear with the technicians as they try to help everyone at once through this very busy week. YOUTUBE VIDEOS [12/15] WATCH A VIDEO OF THE XM-50 ON YOUTUBE WATCH A VIDEO OF THE XM-150 ON YOUTUBE WATCH A VIDEO OF THE XM-155 ON YOUTUBE WATCH A VIDEO OF THE XB-500 ON YOUTUBE WATCH A VIDEO OF THE XB-508 ON YOUTUBE WATCH A VIDEO OF THE XB-600 ON YOUTUBE SEE THE XA-110 VIDEO ON YOUTUBE SEE THE XA-112 VIDEO ON YOUTUBE SEE THE XA-114 VIDEO ON YOUTUBE SEE THE XA-150 VIDEO ON YOUTUBE ORDER NOW! NORMAL INCLUDED DELIVERY BEFORE CHRISTMAS IS ASSURED IF YOU ORDER BY THE 18TH. THE CLOSER YOU LIVE TO IOWA WILL ALLOW ASSURED DELIVERY AFTER THE 18TH UNTIL THE 21ST IN IOWA. REASONS TO ORDER SCOOTERS NOW [11/28]
REASON #1 - SO YOU CAN GET THE MODEL AND COLOR YOU WANT - Even with so many models and colors to select there will be some that are more popular and be unavailable at some point by mid December, if not earlier. And another thing you might want to consider is the EXTENDED WARRANTY. This allows your warranty to begin on Christmas Day for a full 90 days for only $39.95 extra, and if you have a problem you are given VIP priority help from technicians to answer all your questions or attend to your parts needs if needed. With all the scooters being sold it is nice to have support immediately available if you need it. X-TREME MODELS [7/31]
X-treme now offers such a nice variety of low cost products that we have created pages for each model:
NEW GAS MOPEDS [7/25] Three new gas power mopeds, 50cc and two 150cc models, are now available to be trucked to your door. The XB-50, XB-150, and XB-155 are instock and you can see the details on our X-treme Bicycles and Mopeds page. NEW PARTS PAGES [7/12]
New X-treme Model parts pages have been added to our website: PARTS ARE FLYING OFF THE SHELVES0 [6/09 SCOOTER NEWS POST] Riding season has been met with a tremendous demand for scooter parts. Many brands like Razor (always having shortages and slow to catch up), Mosquito (who shut down recently), and Panterra (which never had much in the way of parts support) are suffering severe parts shortages. We are trying to help those in need as fast as we can for those parts in high demand. X-treme parts inventory has some spot shortages and a few outages. This time of year always causes some brief delays in a small number of parts orders, but for the hugh number of orders flowing our customers are very happy to receive orders in just one to three days typically. SCOOTERS, BIKES, MOPEDS, AND ATVS [SCOOTER NEWS POST] X-treme Scooters are looking good for availability and color choices with the exception of Dirt Bikes, which have not come back in inventory. The XB-2000 Electric Moped with two speed shifter is still discount priced while the VIN problem is being resolved for street licensing in many states. The 750 and 1000 watt new ATV's have gained popularity for off road vehicles of high quality and durability with amazing power (the 1000 can pull a truck). A new XB-600 600 watt Electric Bicycle will be available in limited quantity in Red and Blue for $799. Call or email us for details until information is posted. SHIPPING AND SCOOTER PRICES ARE RISING [SCOOTER NEWS POST] The USPS rates at the post office went up sharply May 15th, resulting in increases in some shipping charges. We still ship many heavy items in USPS Priority Mail flat rate boxes: Batteries, wheels, tires, motors. These flat rates have increased but are still a big saver for our customers over regular USPS and UPS rates. X-Treme Scooters increased some prices at the end of May. The only reason some X-treme models had not increased in price already is due to large orders of models placed at the end of last year for inventory that would sustain sales into 2007 for 5 or 6 months. The lastest inventory pricing reflects cost increases in metal, plastics, and lead for the batteries. The value of the dollar continues to weaken, too, and each dollar spent gives us less product in return which forces prices up. The inbound overseas shipping costs have increased 13% over the past 14 months due to higher fuel charges and outbound DHL / FedEX surcharges continue to rise. So order now before prices firmly rise. Again, realize that all authorized X-treme dealerships must sell at no less than the minimum set price, so you get your best deal with us and free lifetime Wholesale parts support. If you don't see the part you need just email us using the support link on all our web pages. XTREME MODEL SCOOTER PRETESTED/INSPECTED [SCOOTER NEWS POST] Look on the internet and you will find at least some X-treme scooter owners who were dissatisfied with the product quality or condition in which it was received. The possibility of a major problem happening is admittedly around 1 out of 100 (or even 1 out of 60 depending on the model or when the model was first made available). Some of these occurances were due to shipping problems where the carrier caused the defect or problem. Other elements of quality control in China with the increases of mass production have caused the remainder of the problems. No matter who you purchase an item of complexity like a scooter from on the internet you have that risk of buying something that has no warranty yet has major issues! And it is nothing new. In fact the problem was much worse several years ago. It was a fact of life in purchasing over the internet or by mail order!! Today there is usually a limited warranty coverage. And the warranty will cover even the 1 out of 10 received scooters that have very minor issues like something is missing from the box or the scooter actually has something that makes it not look new. Limited warranties are provided for even these common occurances, but you should always read the warranties since they are Factory Warranties that the scooter brand provider follows to the letter. They are fair, but unbending in what they will do for the new owner. The X-treme Scooter warranty is reprinted here. X-treme scooters are capable of being the elite of scooters, but volume and quality have caused increasing problems. That is why having a warranty is a very very good thing. Yet warranty issues can be time consuming and problematic. You might have to pay shipping, and you would have to install the new part replacement. You might even receive the part and it is defective. You have to go through procedures, talk to technicians, and maybe you don't even know what you need or how to resolve it even with a technician talking in your ear. At least it is not like most store scooters where you can only return it and waste a lot of time because they do not even try to support the scooters they sell! But, even with X-treme's warranty if you are one of the small percentage of customers needing major assistance through the warranty procedure it can be very frustrating and anger producing. Thus the blogs and reports that X-treme scooter buyers should be wary of the product prior to purchasing. We have a solution. We have received scooters from vendors and companies for many years and some of them needed attention before we let our and other local kids and customers ride them. Many things can go wrong, but most are minor things that do not even require parts replacement. We have tuned up scooters we sell locally for a long time. Now we offer our customers this opportunity to have most models inspected and tested at our local facility to insure they are in proper working order prior to shipping the scooter order on to the customer. It does cost more since there is extra shipping fees involved and time to do the testing, and, if needed, correction any issues we find. But from some customers point of view it seems a necessary thing to provide. Paying more is preferable to the possible frustration of a customer who has no ability to resolve even minor issures. And paying more is the very reason some other scooters like Bladex are considered better scooters due to the additional Quality control. So we now provide many X-treme model scooters with the option to have a thorough inspection and testing done by our dealership prior to reshipping to the customer. It will require 2-3 more weeks for delivery to a customer. You can select this option for most scooters that are not Freight Delivered (freight cost $70 more and would add too much shipping when more than doubled to the customer door). Is there an alternative? No, not really since every scooter manufacturer has these problems and especially scooters manufactured in China where assembly lines are constantly changed and can cause quality control issues for each remanufacture of a scooter model. Even American made scooters now use many Chinese parts, so no scooter is totally immune to quality issues. Not even scooters sold in local store where your only choice when a problem occurs is to take it back IF it is within a reasonable time. They do not sell parts to support the scooters they sell so eventually you will need help from some source (that is why we went into business - scooters had no parts support and could not be repaired when simple things like flat tires or broken belts happened. We have the ability to provide the extra attention to help insure you get a product you want without the possible frustrations. This extra effort does cost extra, but we can help. Q TRANSPORT REDESIGN [SCOOTER NEWS POST] Rad2Go has announced that a next generation version of the Q Transport is in the works! Hopefully the new model will be available summer 2007 or fall, but in time for Christmas. LOWER PARTS PRICING [SCOOTER NEWS POST] We have dropped prices for electric and gas scooter parts throughout our website. We still test and evaluate all parts we sell prior to packaging, and order average only 2 days in transit throughout the USA for orders under 3 pounds. Heavy orders may require up to 4 days. X-treme factory parts for X-treme scooter models still ship in a timely manner from the factory warehouse and we are available to assist after the sale for any reason. Parts usually arrive from the factory within 48-72 hours Mon-Fri. And we have added X-560 Scooter parts to our site for fast selection and use of the shopping cart system. POPULAR XTREME SCOOTERS BACK IN STOCK [SCOOTER NEWS POST] After hugh Christmas holiday season sales of popular models the X-treme X-10, X-140, X-250, X-360, X-400, XG-470, XG-505, X-560, X-600, XB-500 and XB-508 electric bicycles, XG-550, and the new street capable mopeds are now back in stock for sale and shipment, and restocked often as supplies run low! Other popular scooters with low or sold out color choices also have been restocked or restocking. Our Xtreme Scooters are priced at the very lowest prices possible under agreement as an Authorized X-treme Scooter Dealership. Nobody can undersell our prices legally for the latest model factory warrantied new (not used, refurbished, or returned) X-treme scooters. Plus we provide telephone and 24/7 email support along with discount X-treme parts for any of your future needs. This is why we sell more scooters and ship within 24-48 hours Mon-Fri directly from the Factory Warehouse to insure you get the latest improvements as they continually come available. AND We keep our Availability of Parts and Scooters page up-to-date so you will know at a glance what is available with in stock color options. NEW IMPROVEMENTS EITHER AVAILABLE OR UPCOMING: Improved pull starters that won't break easily. Stronger exhaust pipes and attachments to help prevent breakage with a spill. And more. WARRANTY TECHS WORKING HARD [SCOOTER NEWS POST] Record sales and lots of scooters arrived safe and sound. But if you have issues please use the Support Ticket system and give the Technicians a chance to respond. No matter how X-treme Scooters prepares for this time of year there will always be some problems that take longer to resolve. But be assured that your new scooter issues will be handled by competent technicians. EMAILS ANSWERED FAST [SCOOTER NEWS POST] Our priority is to answer emails fast. Generally we monitor email receipt 18 hours each day, and much of the time on holidays and Sundays. Our email addresses are as indicated under SUPPORT: sales@scootersupport.com, sales@escooterparts.com, and coleco@ecoleco.com. Always try us any time of the day or night at these email addresses. It is almost always faster than any other means of communication. SUPPORT [SCOOTER NEWS POST] We get lots of calls from purchasers of X-treme scooters who found a scooter elsewhere but could not reach the seller for help, even for the simpliest things. These sellers may even list ScooterSupport.com as a contact for help even though they could have at least informed their customers of X-treme's excellent and free 30 day customer service warranty using the provided Support Ticket System. They know we have office hours and they most likely do not even have an office or provide a means for after-the-sale customer help. We try to help, but we devote our priorities to helping our own customers who purchased from us. Our prices are the very lowest allowable, yet we are here for our customers with parts and service. X-treme scooters have a pricing structure which Authorized X-treme Dealerships agree to honor. Each scooter has a minimum selling price, and ScooterSupport.com, Escooterparts.com, and Ecoleco.com sites sell at the lowest price permitted. You get the best legal price, plus we are here after the sale for our customers. X-TREME EXTENDED PRIORITY WARRANTY [SCOOTER NEWS POST] X-treme has offered an extention to the normal 30 day factory warranty as a part of sales. The normal 30 day warranty starts the day of receipt and a support ticket system is in place to assist all purchasers in this manner for all issues covered under the warranty (details via link from the product description and product page, etc.). This will continue as part of the included support. NOW the Extended Warranty has changed to provide not only the 60 additional days for only $39.95, but the extended warranty is now a priority customer support function that provides customers the ability to receive priority technical support via the ticket system should they ever need it for the life of the scooter. And all orders received before Christmas will have extended warranties start on December 25 2006 and expire 90 days later on March 24th, 2007. Extended warranties must be ordered at the time of the scooter purchase. Each scooter has a shopping cart BUY NOW button to allow customers the option of purchasing this extended warranty. CHECK THE AVAILABILITY PAGE [SCOOTER NEWS POST] Some scooters are selling out and we post the availability of these scooters on our up-to-date Parts and Scooters Availability Page. However we do get orders for out of stock scooters and parts, possibility in hopes that a return may come available or that miscalculation of inventory will result in the shipment occuring after the item has been placed in an unavailable status. Please note that ordering items otherwise unavailable will generally result in a waste of time even though you will eventually receive a refund of your payment. Please check the availability of inventory page for parts that are listed out of stock, and for current scooter inventory of availability and color choice prior to ordering. Links to this page are available from each product description. X-TREME ADVANCED RIDE-ON TOYS [SCOOTER NEWS POST] We now are shipping ride toys suitable for children. Some of these have parental controlled remotes to keep the kids safe, unlike any other children's electric toys on the market. A great idea to prevent runaway and accidents when children can't steer and control an electric ride-on product. They are dual battery, dual motor ride on scooters. We have a special web page for these new, accumulating, ride-on toys which provide extra safety, etc. See X-treme Advanced Toy Products. And we have a hugh selection of scooters and colors available this year! See all the new scooters on our Xtreme Scooter page! So order now, and check back soon for the new pages of products. AIRLESS TIRES IN STOCK [SCOOTER NEWS POST] Our three popular size airless tires - 200x50 (8 inch), 8 1/2 x 2 inch, 3.00-4 10 inch - have been manufactured once again and we have all sizes in stock and began shipping them on October 13th. Orders are shipped the same or next day by Priority Mail (1-3 day USPS Delivery). TERMS OF SALE - ORDER POLICIES [SCOOTER NEWS POST]
We list our Terms of Sale for orders to cover exchanges, returns, and all eventualities that might occur. As our
We also have quality built into all the scooters we sell that we have invested many years in business to testify to the very high degree of customer satisfaction for these sales. Factory warehouse warranties are provided for the eventuality that an issue does occur. And even an extended warranty to a full 90 days (instead of the standard 30 day warranty) is available for a very modest fee at the time of sale. All conditions are covered in the warranty terms as listed on our website from each scooter description or page.
BUY SCOOTERS FROM US [SCOOTER NEWS POST]
PHONE IN YOUR CREDIT CARD ORDERS [SCOOTER NEWS POST]
MOTOR FUN [SCOOTER NEWS POST]
We are still running the 24 volt motor without problems after at least three months. And we have a great deal on these durable little motors on the Motors Webpage.
CHAINS CUT TO LENGTH [SCOOTER NEWS POST] PUT SOME ZOOM IN YOUR OLD SCOOTER [SCOOTER NEWS POST] MAKE YOUR OWN SCOOTER [SCOOTER NEWS POST]
On numerous occasions we have put together scooters using parts from different scooter laying around. We know from experience that we can put together very high speed, low acceleration scooters; or, we can put together scooters from parts that make inclines or rider weight no problem. The variety of parts available can make a scooter anything you want it to be.
On common thing we have available is parts for the X-treme X-360 scooter and Rad2Go scooter. Taking some of these components from each scooter can make a very nice hybrid with high speed, great acceleration, and not much modification to achieve excellent results. We have written about this effort (with pictures) at Performance Scooter Construction. Within a few hours and not a great amount of money we achieved a very nice hybrid scooter that can accelerate quicly, climb inclines (hills), and reach very nice top speeds without draining the battery very quickly. You can make your own scooter in this same fashion, too. Parts are available, or you can special order a scratch and dent X-360 so you will have the base parts to modify. Save $20 and order the X-360 scratch and dent scooter, plus the other components to make your own high performance scooter.
CUSTOMER FEEDBACK [SCOOTER NEWS POST]
But what customers like the most is our fast order response and delivery of the order, AND the fact that the total of an order WITH shipping and handling can be seen as soon as items are placed in the Shopping Cart. This last item really draws a response since most merchants require you to enter in several pages of information (name, address, etc., plus credit card information) BEFORE the shipping and handling is calculated and added to the order. I hate to provide all that information, wasting time when it becomes apparant that the extra charges are higher than expected for the method of shipment selected. Our method of showing you the actual charges for fast preferred shipping before you have to waste time revealing all that information really is the sensible way to do business. Customers love it and we will continue the practice. We are always looking for ways to make shopping with us fast and easy.
GROWING WITH QUALITY [SCOOTER NEWS POST]
But, parts change as have suppliers we buy from because nothing stays the same. Most of our suppliers have come and gone. Sometimes it is a scramble to find reliable suppliers for items we need, and even the time tested suppliers have their problems! But with the exception that a picture may not exactly reflect a part we currently sell on our website there is still quality testing of the parts before they are purchased in bulk and again before they are packaged for shipment to our customers. Testing is done using bench test equipment when called for, e.g., electrical components must be tested. Other items are inspected visually. Tires and tubes are pressurized and checked for defects (no one wants to buy a new rear wheel with a bent rim or sprocket). Items are put in limited use on the bench or even temporarily mounted in a scooter for use tests if necessary. What this saves our customers is time primarily that could be lost while shipping back a part and waiting on a new part from a vendor who does not take the time to evaluate the parts before they ship them.
We also hear from customers who are thankful that we helped them when the company that sold them their scooter or scooter parts was unavailable or nearly impossible to reach. Some said that even after they made contact they were not helped. It takes more than being able to sell scooters and parts to be knowledgable and helpful when customers need assistance or advise. We have nearly 45 years of electronic background experience and motorcycle rebuilding experience. And having also built amateur aircraft certainly has been an asset to building and modifying scooters, testing parts, and having knowledge of how to resolve problems. We feel that there is no other company even remotely as qualified to help their customers and those needing assistance.
Bottom line, when a child wants to ride and his scooter is broken then we get you a part, if at all possible (if you are not sure about what to order then you can call or email us at the information posted under SUPPORT). And that is really what it is all about and why we started the business of selling parts worldwide.
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1000 Watt 36 Volt Motor and 40 Amp Controller $234.95
1000 Watt 48 Volt Motor and 50 Amp Controller $259.95
